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HCM Action Required | Address Verification to Prevent Payroll Disruptions

Dear Rutgers Colleagues,

As we prepare for the implementation of the new HR and Payroll Oracle HCM Cloud System—set to go live on September 26—we are requesting your assistance in ensuring that the information we have on record is current and accurate. It is critically important that you review and update your address, as having incorrect, missing, or misspelled address information can prevent your employee record from being successfully converted into the new system. Please note, if your record is not successfully converted, it will disrupt payroll processing and will prevent you from receiving your paycheck on time.

Verification of your home address requires that you:

  • Confirm the address is not blank
  • Confirm the accuracy and spelling of your home address
  • Confirm the accuracy and spelling of your remote work address, if applicable (please note, if your remote address and home address are the same, you still need to list both address types separately in the system)
  • Confirm the information is in the correct field (e.g., your City is not accidentally in the State field)
  • Confirm your zip code has 5 digits and matches the City
  • Confirm your County information is accurate
  • If updates are required, please be sure to modify the effective date at the top of the screen before saving the change

While you're reviewing your address, we also ask that you check and update your emergency contact details to ensure we have the most up-to-date information for your safety and well-being.

To review and update your address and emergency contact information, please follow these steps:

  1. Log in to the myRutgers portal.
  2. Navigate to the "Personal Information" section.
  3. Review your emergency contact and address details.
  4. Submit any edits via the self-service option.

Your prompt attention to this matter is essential for ensuring a smooth transition into the new system and preventing any issues with your pay. We ask that you complete this review by March 31, 2025. Also, should your address or emergency contact information change in the future, please follow the steps above to update the information in a timely manner.

Should you have any questions or need assistance, please contact OneSource at 732.745.SERV (7378) or submit an inquiry via the HR and Payroll Support Portal.

Thank you in advance for your assistance with this important next step in our data cleanup effort!

Sincerely,

Vivian Fernández

Senior Vice President Human Resources